Utility Service

Full Service Water Tank Management Program, GASB 34 Compliant

Utility Service allows our customers to meet and keep compliance with the GASB 34 modified approach for asset management.

The American Public Works Association recommends this modified approach, as opposed to the traditional depreciation accounting system. We satisfy GASB 34’s requirements for the tank owner:

  • The use of an asset management system to maintain all aspects of tank maintenance.

  • On file documentation to show asset preservation at or above the initial declared condition level.

Learn more about the tangible benefits of our Full Service Management Program by clicking on each window below.

Benefit of Regular & Systematic Inspection & Professional Project Management

We perform a series of annualized tasks, including inspections to determine the current condition of the water tank.

Visual Inspections determine:

  • Conditions of the exterior and interior coatings.
  • Compliance with all safety and sanitary regulations.
  • Verification of the tank’s structural integrity.
  • Functionality of all security measures to protect the tank.
  • Needed repairs and touchups.

A detailed report with appropriate photographs of the inspection will be sent to the tank owner as soon as possible after completion of the inspection.

Washout and Disinfection Inspections:
Address the same areas as Visual Inspections, but with emphasis on the tank’s interior after draining for cleaning and disinfecting. After you drain your tank:

  • Utility Service will provide a pressure relief valve and technical assistance in planning for water availability during the tank’s down time if requested.
  • Utility Service’s crew removes all sediment and sludge that has collected in the tank and pressure washes accessible areas of the tank’s interior.
  • The crew completes the most urgently needed repairs and touch-ups.
  • Supplemental repairs and corrective actions are noted and scheduled for completion ASAP.
  • Finally, man-way gaskets are replaced and interior is disinfected per the AWWA C652 Chlorination Method 2.

The tank is then ready to be placed back in service and filled with water.

A detailed report of the inspection findings together with appropriate photographs will be provided to the tank owner ASAP. This report documents the tank’s conditions and provides proof of regulatory compliances.

Remote Operated Vehicle (ROV) Inspections 
The main advantage of our ROV inspections is convenience and economy resulting from not taking your tank out of service for several days.  A detailed report with appropriate photographs of the inspection will be sent to the tank owner.

Summary
Our inspections together with any needed repairs comprise an annual project engineering/management program tailored especially for your tank.

Benefit of Perpetual Tank Protection

In addition to Regular & Systematic Maintenance & Professional Project Management, we stand ready to provide repairs:

  • At any time
  • At no additional charge

These repairs include:

  • Any emergencies
  • Repairs identified by the owner between our inspections
  • Repairs identified during inspections but not completed at the time of the inspection

We schedule repairs using the following criteria:

  • Routine repairs: within 30 days of identification
  • Emergency or crucial repairs: at once—we intend to respond within 24 hours when reported during a normal business day
  • Graffiti
      • Unsightly graffiti: paint over as soon as possible
      • Offensive graffiti: treated as an emergency repair and rectified immediately
Benefit of Future Renovations
Annual inspections will reveal the needs for tank coating renovations (interior and exterior).

We notify the tank owner well in advance of our plans. This:
  • Ensures adequate time to make the tank ready for service
  • Allows for consideration of the tank owner’s timing preferences

Utility Service provides a pressure relief valve as well as technical services to assist in planning for water availability during down time.

The exteriors and interiors are cleaned and repainted as needed for tank protection and cosmetic reasons as well. As a general rule:

  • Exterior renovations are projected every eight to ten years
  • Interior renovations are projected every ten to twelve years
  • Painting touchups are routinely scheduled as needed during inspections

These renovations and touchups come with the maintenance program without additional charges.

Benefit of Security Measures

To prevent unauthorized access by vandals or other intruders we install and maintain:

  • Anti-climb devices on ladders
  • Locks on the roof hatches

In addition, regular maintenance and replacements of screens prevents unwanted intrusion by insects, bugs, birds or other pests.

Our maintenance reports and backup records in our offices provide useful data for state inspectors to demonstrate compliance to official regulations.

Benefit of Easy Budgeting
Your costs are clearly defined in the contract. So you know in advance your costs for all maintenance activities for your water tank—with no surprises.

The full service asset management program contract clearly defines the annual base fee.

Each tank qualifying for the full service management program has a defined annual base fee unique to the specific tank. If renovation or repairs are needed to qualify an existing tank for the full service asset management program:

  • The initial annual fees are adjusted to identify the initial renovation and repairs charges
  • Once paid, fees revert to the base fee for that specific tank

You receive budget information annually to assist your budgeting efforts. These reminders are normally mailed to the tank owner six months prior to the beginning of their respective fiscal year to ensure that you have time to include them in your budgeting efforts.

Full service asset management programs are one (1) year agreements that can be extended indefinitely by the tank owner on an evergreen basis. This means:

  • The contract is automatically renewed unless the tank owner notifies Utility Service in writing of their intent to cancel it
  • Utility Service cannot cancel the contract unless the tank owner fails to remit the annual fee—so the risk is ours!
Benefit of Peace of Mind
It all translates into peace of mind—and years of reliable, clean water tanks for the water usage customers, their visitors and all elected and all appointed managers and officials.

You can count on:

  • Simplicity: One annual fee providing all the benefits and resources to enable future renovations

  • Protection: An asset management maintenance program protects your tank for decades

  • Access: Your records are available 24/7/365 from our web-based portal so you can monitor your tank service histories